The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the sales and service departments.
The ideal candidate for this position has a high school diploma or GED (some post-secondary education or training preferred), experience working in a call center, a working knowledge of the industry, strong administrative and organizational skills, and exceptional interpersonal skills. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.